In some circumstances we have to apply a charge for the use of Credit & Debit cards. These are the charges passed on from the Banking system, we are not happy about this but these charges are beyond our control and never greater than 4%. Please check at the time and we will explain if a charge is to be applied.
When contacting us with a problem please remember that in most cases.
However we are here to try and repair it.
All too often the selling agent tries to wash their hands of service issues. They make the profit on the sale but when it comes to repair they are most unhelpfull. We are then expected to pickup the pieces and resolve the problem, which of course we will do our best to arrange.
Items bought from the internet still have 1 years guarantee, however there will be no help from the selling company despite the fact that they have had the profit from the sale.
If you have a fault on a set bought from the internet, contact us for advice on the correct action to take. It may be that it is not a manufacturing fault and we may be able to advise you on how to resolve the issue yourself.
Office = 01296 682126
Fax = 08727430126
Mobile = 07910253970
email = firstname.lastname@example.org
or contact us directly using our contact form
Usually 09.00 to 17.00 hrs Monday to Friday However if you wish to call at the workshop please phone first to make an appointment.
We frequently visit White Waltham EGLM
and Wycombe Air Park EGTB