Bose & Lightspeed Headsets

Since April 2020 Bose have had a change of policy. All service and spares have now been moved to their facility in Belgium. Sadly they will no longer supply spares to the service trade. Also service of the Bose X model has now been discontinued and is no longer supported by them. We do have a small amount of Bose spares in stock but as these become depleated we may not be able to cover this manufacturer. Please contact us for the latest information on the situation. Be assured we will always do our best to help.

Lightspeed are another company that will not supply spares or service information to the trade. They also insist their headsets are returned to them for service. This process can be lengthy and expensive and the earlier serial numbers of the Zulu are no longer supported at all. They will offer a discount on a new headset but often you can find a better deal on the web. We have a service account with them and can process a repair for you or you can deal direct. We can sometimes fit reclaimed parts to effect a repair, this depends on whats required.